• once confirm order can not be cancel or refund ( for wholesale bulk order )
  • All returns and replacements have to be done in the window of 1 days only for retails price copper item under value 5000 rupees.
  • Breakage or damages while using the product is not covered for returns or refunds.
  • All accessories and packaging material should be intact and in the condition in which it was delivered.
  • All items on copper utensils are covered under the terms and conditions on the website and who come digital our platform for single piece or bulk piece ( retail/wholesale)
  • Copper articles react to water and the same should be taken care of. You can see the video on our website for the details
  • Refund is initiated once the returned items are received by us only for retails copper item .(under value 5000 rupees)
  • Net Banking/Credit/Debit card refund is done back to the same channel.
  • Online wallet balance is returned back to the online balance in the wallet.
  • No refund/return is done after the expiry of the 1 day return/refund window.(under value 5000 rupees)
  • The return window starts after the goods have been delivered.
  • For any further assistance you can call our 24 hour customers service number or leave a message on live chat.
  • The company shall not be liable for any loss incurred due to the causes beyond ,damage,floods,accidents,fire,theft,war anythink.
  • we will also not be liable for any loss,misdelivery ,delay or damage/quality issue any  article.
  • any goods/article  loss,damage,missing customer own risk.
  • The company shall not be liable for any loss arising due to confiscation of goods by any government or local authorities.
  • all above our legal term and condition apply on wholesale bulk order who come our platform (dr.king copper) by digital platform or google. ( who purchase/buy our copper item by call/whatsapp/email or directly contact us )
  • Good’s once sold will not be taken back or exchanged/refund.
  • No claim for breakge of sortage will be entertained afterwards.
  • 100% advance payments.