- once confirm order can not be cancel or refund ( for wholesale bulk order )
- All returns and replacements have to be done in the window of 1 days only for retails price copper item under value 5000 rupees.
- Breakage or damages while using the product is not covered for returns or refunds.
- All accessories and packaging material should be intact and in the condition in which it was delivered.
- All items on copper utensils are covered under the terms and conditions on the website and who come digital our platform for single piece or bulk piece ( retail/wholesale)
- Copper articles react to water and the same should be taken care of. You can see the video on our website for the details
- Refund is initiated once the returned items are received by us only for retails copper item .(under value 5000 rupees)
- Net Banking/Credit/Debit card refund is done back to the same channel.
- Online wallet balance is returned back to the online balance in the wallet.
- No refund/return is done after the expiry of the 1 day return/refund window.(under value 5000 rupees)
- The return window starts after the goods have been delivered.
- For any further assistance you can call our 24 hour customers service number or leave a message on live chat.
- The company shall not be liable for any loss incurred due to the causes beyond ,damage,floods,accidents,fire,theft,war anythink.
- we will also not be liable for any loss,misdelivery ,delay or damage/quality issue any article.
- any goods/article loss,damage,missing customer own risk.
- The company shall not be liable for any loss arising due to confiscation of goods by any government or local authorities.
- all above our legal term and condition apply on wholesale bulk order who come our platform (dr.king copper) by digital platform or google. ( who purchase/buy our copper item by call/whatsapp/email or directly contact us )
- Good’s once sold will not be taken back or exchanged/refund.
- No claim for breakge of sortage will be entertained afterwards.
- 100% advance payments.
